RESOLUTION URGING ALL PUNONG BARANGAYS, CHAIRPERSONS OF SANGGUNIANG KABATAAN, REGIONAL AND/OR PROVINCIAL DIRECTORS OF NATIONAL GOVERNMENT AGENCIES OR INSTRUMENTALITIES, AND HEADS/CHIEFS OF CITY GOVERNMENT OFFICES/DEPARTMENTS, ALL OF THIS CITY, TO CREATE, ESTABLISH AND/OR MAINTAIN THEIR RESPECTIVE HOTLINE NUMBERS (MOBILE AND/OR LANDLINE) AS WELL AS OFFICIAL ACCOUNTS IN ALL SOCIAL MEDIA PLATFORMS/MESSAGING APPS (FACEBOOK, MESSENGER, VIBER, TWITTER, INSTAGRAM, YOUTUBE, ETC.) IN ORDER TO PROVIDE A REAL TIME AND PROMPT VENUE IN ANSWERING QUERIES, REQUESTS, COMPLAINTS AND OTHER CONCERNS OF THE PUBLIC ESPECIALLY THEIR RESPECTIVE CONSTITUENTS OR CLIENTELES; AND TO CAUSE THE DISSEMINATION THEREOF THROUGH THE MASS/SOCIAL MEDIA INCLUDING THE CITY INFORMATION OFFICE, SIGNBOARDS, POSTERS, AND OTHER SIMILAR ADVERTISEMENTS